Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
FREE delivery in Singapore only. Sorry we are currently not taking international orders.
Which payment methods are accepted in the Online Shop?
We accept payment using major Credit Cards or PayPal. All payments are processed through PayPal’s payment portal . You do not need a PayPal account to make a Credit Card Payment.
How long will delivery take?
Delivery will take 3-4 working days depending on your order.
How secure is shopping in the Online Shop? Is my data protected?
Your security is our top priority. PayPal’s payment portal combines world-class anti-fraud detection with 24/7 account monitoring to keep you safer. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay with PayPal. Plus, your financial information is never shared.
What exactly happens after ordering?
Once we have received confirmation that your payment and order have been processed successfully, we will endeavor to ship your order next day for prompt delivery.
Do I receive an invoice for my order?
You will receive email confirmations that your order has been successful. Please save these as record of your purchase. Thank you.

Send us an email